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Pip
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Support

Last updated 12 November 2026

Something not working, or an idea? Write to us. Every message is read by a person.

Contact

Email hello@pip.money. It helps to include your iPhone model, iOS version and what you expected to happen. Please do not send screenshots that show card numbers.

Quick answers

  • Reminders not arriving? Check Settings, Notifications, Pip, and any Focus mode. In Pip, Settings, Reminders has Send test reminder and Reminder health.
  • Restore a purchase. Settings, About, Restore purchases. Family members get Lifetime through Family Sharing.
  • Moving to a new iPhone. Turn on iCloud sync, or export a JSON backup and import it on the new phone.
  • Screenshot import missed something. Add it by hand or retake the screenshot with the full row visible. Everything runs on your iPhone, so nothing is uploaded.
  • Cancel a yearly plan. In your Apple account settings, under Subscriptions.

Guides in the app

Settings, Guides covers getting started, never missing a free trial, warranties and returns, splitting a family plan, moving from a spreadsheet, and how your data stays private.